Return Policy
We accept the following payment methods:
  • Visa
  • Mastercard
  • Discover
  • PayPal
We do not accept AMEX as a method of payment unless paid through PayPal.
 
 
Sales Tax
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within CALIFORNIA will be charged the applicable sales tax.
**SUBMIT YOUR CA SELLERS PERMIT CERTIFICATE NUMBER TO BE TAX EXEMPT**
 
Shipping Fees and Taxes: Separate charges for shipping and handling will be shown on the invoice. Merchandise will be sent through the UPS ground shipping. The current California Sale Tax Rate will be included upon acceptance of the order, the customer is responsible for the sales and all other taxes associated with the order. Unless the customers provides us with the valid and correct tax exemption certificate. We would require that all California vendor customers, providing us with the seller’s permit number, the business name and the contact information such as the customer's name, the customer's phone number and the customer's address.
 
Shipping Policy

The agreement contains the terms and the conditions that apply to all purchases in the United States. By accepting the delivery of the merchandise and other products described by the invoices, the customers agree to be bound by and accept the terms and the conditions. The terms and the conditions are subject to change without the prior written notice at anytime.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
 
Payment Terms, Orders, and Quotes: All payments are paid to the TMTrading.net. Minimum purchase (for delivery) is $300 USD. Some purchases may not be available upon the orders. Some purchases may be substituted in manufacturers; therefore there may be the differences in their packages or item numbers. We must receive the payment prior to the acceptance of the order. Payment for the order may be made by the credit card (master card or visa) unless we have agreed to the credit terms. We does take orders via fax, e-mail and telephone. Descriptions, Item Number and Quantity are needed for the orders. Any quotes given by us will only be valid for a period of time. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. Any cancelled or refused orders will be charged the 20% restocking fee.


Returns Policy
ALL SALES FINAL
NO Returns, No Exchange, No Refunds
All manufacture defect good must have prior authorization for exchanges.
All claims for shortage must be within 3 days of receiving merchandise.
For some reason we cannot fulfill your order we will refund you your money back with the same method of payment that we received from you.
 
Order Changes

You may request a change to your order, provided your order has not already been processed and shipped. Please call or e-mail during business hour to change your order.
 
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charge.
 
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
 
Customer Privacy
Any customer information including any email addresses received by tmtrading.net will only be used in connection with your order, and will not be sold, or transferred to any third party. Periodically, we may wish to communicate with customers via email or electronic newsletter, if for any reason you do not wish to receive email communications from tmtrading.net , then you may send an email with "remove from email list" in the subject, and you will not receive any further email communications from us.
 
Security
Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.
 
Governing Law
The laws within California State shall govern all agreements and purchases. All purchases are made within the United States Only.  Customer shall pay reasonable cost and fees including attorney’s fee in the event of legal processing.

TMTrading,LLC  Service & Policies
The main purpose for the website is to let you view a little bit of which we have had. Sorry, we do not have any catalogs available reason being, we have too many new products every few weeks. It is very difficult for us to catch up with the new arrivals. We will do our best to post them on the website. There are also just too many items for us to sell online. We ask that if you have a chance, please come and visit us as the following address. It will give you the broader scope of what we provide. There is much much more than what uploaded on the website.

Computer Monitor Color Accuracy
We do our best to represent the appearance of the merchandises; we are showing on our online store as close as possible. However, please keep in mind that if your monitor color settings have been changed or are not set to the default standard settings, the true color of the products may not appear as they should be on your screen.